Sr. Claims Adjuster

Next Level Administrators is seeking an experienced Lost Time Adjuster to join its Workers’ Compensation Claims Department. This individual will effectively review Lost Time claims and determine appropriate action for resolution.

• Bachelor’s degree preferred
• Multi-state commercial claims experience

• Manage desk- and caseload of claims in an efficient and professional manner
• Investigate claims thoroughly, including coverage, liability and exposure
• Evaluate exposures and maintain accurate and timely reserves on all files
• Control and manage litigation issues
• Evaluate claims for settlement and negotiate with claimants and attorneys to resolve claims in an appropriate and timely manner
• Control and manage medical issues
• Evaluate claims for resolution
• Consistently keep claim files documented and updated
• Ensure that all payments are appropriate, timely and accurate

• Bachelor’s degree preferred
• Multi-state commercial claims experience
• Lost time workers’ compensation claims experience preferred
• Maintain all professional licenses
• Successfully pass tests in states where they are required for license
• Complete required ongoing education credits to maintain license
• Attend training and become proficient with workers’ compensation statutes for the states that you have been assigned
• Strong oral and written communication skills
• Strong analytical skills and attention to detail
• Time management skills and demonstrated ability to manage multiple priorities with accuracy and efficiency
• Ability to provide professional and friendly customer service
• Proficient knowledge of Microsoft Office suite

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Efficient time management skills
• Ability to work in a team environment
• Strong interpersonal skills
• Ability to meet or exceed Performance Competencies
• Can determine what next steps are required and proactively respond
• Able to multi task in various systems and/or programs

• Thoroughness
• Technical Capacity
• Problem Solving
• Customer Service Oriented
• Teamwork
• Interpersonal and leadership

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

This is a full-time position. Standard days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Based on business needs this may change.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a…