Teen Program Manager

Overview

Job Title: TEEN PROGRAM MANAGER

Department: CLUB OPERATIONS

Reports to: CLUB DIRECTOR

FLSA Status: NON-EXEMPT

FUNCTION: Under the direction and supervision of the Program Director, the Teen Program Manager will provide program guidance, implementation strategies and ensure organization deliverables are met. Responsible for overseeing the delivery of a broad range of programs within a designated Club, such as Education, Special Education, Social Recreation, Arts & Crafts, and Physical Education. The Teen Program Manager may be assigned to work with youth programs or a combination of both, based on business needs.

Primary Responsibilities and

Activities:

(not all-inclusive)

• Under the direction of the Club Director, this position is responsible for planning, developing, overseeing implementation, and supervising programs.
• Rigorous management and tracking requirements, including, but not limited to program implementation and delivery, daily attendance tracking, activity tracking by member, additional expense reconciliations, field trip coordination, specialty programs, reporting, and documentation, etc.
• Promotes and stimulates program participation and provides guidance and role modeling to members.
• Completes unit and lesson plans for programs and activities following the Boys & Girls Clubs of Manatee County standards as assigned.
• Assumes appropriate responsibilities of the Club Director in the event of their absence.
• Effectively oversees the work of up to twenty-four (24) direct reports by providing training, support, coaching and feedback, supervision, and guidance.
• Maintains high performance expectations for all team members that foster a culture of teamwork, collaboration, and innovation.
• Monitors and approves all time keeping records for direct reports for bi-weekly payroll.
• Collaborates in the hiring of direct reports.
• Implements tasks or project specific directives from supervisor.
• Conducts inventory and oversees purchase of materials.
• Participates in ongoing professional development.
• Meets or exceeds all grant requirements and deadlines for grants restricted to Club.
• Ensures club meets and/or exceeds Average Daily Attendance goals.
• Performs other duties as assigned.

POSITION REQUIREMENTS: (not all inclusive)

• This position is a non-exempt, hourly, full-time role. The scheduled shift will be between 9:00am – 7:00pm and alternating Saturday Programs and may include weekends and special events.
• Four-year degree from an accredited college or university, or equivalent experience.
• 5+ years of supervisory/management experience, or work experience planning and supervising activities based on the developmental needs of teens, or equivalent experience in youth delinquency and gang prevention.
• Ability to multi-task in a fast-paced environment.
• Skills and energy to build a team and lead effective staff development and training.
• Experience in evaluating all programs in collaboration with program staff.
• Demonstrated success in designing new teen programs, facilitating experiential curriculum.
• Demonstrated knowledge or ability to utilize and manage available technology to increase efficiency and productivity in the workplace, including member database.
• Ability to train and encourage staff and members to use technology effectively and responsibly.
• Excellent interpersonal skills and willingness to provide a strong presence.
• Excellent prioritization and problem-solving skills.
• Strong organizational and conflict resolution skills.
• Strong communication skills, both verbal and written.
• Group leadership skills, including and understanding of group dynamics.
• Demonstrated organizational, staff and management deliverables.
• Knowledge of the mission, objectives, policies, programs, and procedures of the Boys & Girls Clubs of Manatee County; and the principles and practices of non-profit organization.
• Demonstration of ability to communicate with different groups.
• Demonstrate ability to develop, implement, and train on program delivery model.