Assistant General Manager

As an Assistant General Manager (AGM), you’re a hands‑on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiring, training, and growth of Customer Service Associates, you’ll be at the heart of the store’s success.

• Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly experience.
• Execute quality and engaging training for Customer Service Associates so they feel confident and capable of meeting safety, quality and operational standards.
• Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day.
• Coordinate schedules and daily tasks to keep operations running efficiently.
• Monitor store performance—review reports, manage shrink, and identify opportunities for improvement.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Proven leadership experience, ideally in food service or retail environments.
• Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.
• Ability to implement change and drive results through effective execution.
• Excellent communication, relationship building and interpersonal skills.

The hourly range for this position is $25.30 – $34.10 and is commensurate with position, experience and location. Associates in this position are eligible for monthly bonus incentives.

Wawa offers a comprehensive benefits package that includes medical, dental, vision and mental health coverage; an Employee Stock Ownership Plan (ESOP); 401(k) with matching; education assistance; store discounts; paid time off; paid parental leave; flexible spending accounts; employee assistance and wellness programs; an employee credit union; and employee resource groups. Eligibility for benefits is defined under the terms of the plan(s).

Wawa, Inc. is an equal opportunity employer. We maintain a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.