Senior Program Manager

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Full Time Professional Bradenton, FL, US

29 days ago Requisition

Salary Range: $70,000.00 To $75,000.00 Annually

About the Company

Atlas Mobility supports caregivers and advances patient outcomes through technology-enabled mobility services. Its integrated model embeds skilled Mobility Technicians at the bedside for direct hands‑on support with patient mobility activities and dedicated program managers to drive mobility initiatives. Atlas’ adaptable technology platform includes monitoring systems that track real‑time patient position and turn quality as well as proprietary software that captures mobility analytics to strengthen the consistency, compliance, and effectiveness of mobility protocols.

By combining human expertise with data‑driven insights, Atlas’ unique approach to mobility helps hospitals reduce complications of immobility and staff injuries while improving efficiency and quality of care.

About the Role

As part of the Operations team, the Program Manager is responsible for leading the delivery of Safe Patient Handling and Mobility (SPHM) and Bedside Mobility Monitoring (BMM) programs, utilizing the Atlas Mobility model.

The Program Manager acts as an operations lead across multiple sites and functions as a combination of a lead program manager and account manager, ensuring successful execution of the Statement of Work (SOW), meeting client expectations, and driving program outcomes.

This position requires an on‑site presence during standard business hours (Monday - Friday) with occasional evening, night, and weekend coverage as assigned.

Key Responsibilities

• Serve as the primary point of contact for hospital leadership and Key Points of Contact (KPOCs) across multiple facilities, ensuring a positive and consistent customer experience.
• Act as the liaison between hospital partners, Atlas Mobility staff, and internal departments to ensure alignment with program goals across all assigned sites.
• Maintain proactive, professional communication with clients and staff, addressing concerns, inquiries, and issues promptly to ensure service recovery and satisfaction.
• Collaborate with facility leadership to implement SPHM, BMM, and HAPI prevention solutions as defined in the SOW.
• Assess and validate customer needs regularly, providing progress updates, reports, and recommendations using standardized Atlas tools.

• Lead the implementation and oversight of Atlas SPHM, BMM, and HAPI programs across multiple sites in alignment with the SOW.
• Influence hospital culture by consulting on SPHM/HAPI-related policies, procedures, and practices at each facility.
• Coordinate and deliver training sessions, presentations, and program updates using Atlas reporting systems (e.g., Lift Tracker, Mobility Cloud).
• Develop and manage staff “Score Carding” systems to monitor compliance with AB 1136, OSHA requirements, and facility policies across assigned locations.
  Lead or delegate participation in hospital committees, work groups, unit meetings, and task forces to ensure program alignment at each site.
• Collaborate with facilities to design and implement return‑to‑work programs, reviewing injury reports and providing coaching as needed.
• Drive continuous improvement initiatives by developing workflows, training, and action plans to enhance program effectiveness across the region.

• Oversee all aspects of employee management across multiple facilities, including recruiting, hiring, onboarding, training, scheduling, coaching, corrective action, and termination.
• Set performance expectations, conduct evaluations, and ensure adherence to Atlas and facility policies.
• Manage payroll, scheduling, and timekeeping systems, ensuring accurate data entry and compliance with labor standards across assigned sites.
• Track staffing KPIs (e.g., turnover, retention) and collaborate with HR and Operations leadership on workforce planning.
• Conduct regular rounding in patient care areas to…