Tire and Battery Service Advisor

Sam's Club #th St E
Bradenton, FL

R-2572225

$19.00 - $27.00/hr*

Full time

Shifts may vary

Responsible for maintaining facility and sales floor safety, merchandising, and providing expert member service in the Tire and Battery Center (TBC). Oversees inventory, sales, service workflow, and ensures compliance with safety and company policies.

• Maintain safety standards by conducting regular safety sweeps, following forklift and hazardous material handling procedures, and reporting unsafe situations.
• Ensure the TBC sales floor is organized, stocked, zoned, and merchandised per company policies, handling claims, returns, shrink, and damages.
• Present and maintain merchandise presentation: stock, set up, clean, organize displays, remove damaged goods, label, price, and secure fragile/high‑shrink items.
• Track tire and battery orders daily, assist members with appointment scheduling, communicate lead time changes, cancellations, and provide alternatives.
• Provide expert member service: greet, assess needs, recommend products, explain warranties, and ensure best service and value.
• Drive sales and service excellence by communicating value and collaborating with associates across the club.
• Triage and prioritize service workflow in TBC bays: use Sam’s Garage to identify waiting members, understand time requirements, and coordinate with Team Lead/Technicians.
• Demonstrate knowledge of safety, compliance, industry guidelines, service standards, equipment operations, TPMS, product specs, seasonality, POS, phone, and in‑person selling techniques.
• Leverage technology: use digital tools and handheld devices to plan sales, improve service experience, make real‑time decisions, and adopt new tools.
• Act as a brand advocate, model quality service, develop and influence teammates, and assist in training.
• Complete vehicle service requests, operate TBC equipment safely, manage merchandise and supplies, and maintain documentation.
• Process member purchases, returns, refunds, and exchanges using appropriate procedures.
• Adhere to company policies, procedures, and ethics, use Open Door Policy, and support continuous improvement.

• Valid state‑issued driver’s license.
• 18 years of age or older.

• Auto service industry experience.
• Retail experience.

• Health benefits
  : medical, vision, and dental coverage.
• Financial benefits
  : 401(k), stock purchase, and company‑paid life insurance.
• Paid time off
  : PTO, parental leave, family care leave, bereavement, jury duty, voting; amounts vary by job classification and length of employment.
• Other benefits
  : short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: company‑paid education benefit covering tuition, books, and fees for high school to bachelor’s level and short‑form certificates.

Premiums may be paid at $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed. Multiple premiums may apply.

Walmart and its subsidiaries maintain a drug‑free workplace and enforce a no‑tolerance policy regarding illegal drugs and alcohol on the job.