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Automotive Sales Support Specialist

Job in Bradenton, Manatee County, Florida, 34208, USA
Listing for: Firkins CDJR
Full Time position
Listed on 2026-06-02
Job specializations:
  • Sales
    Inside Sales, Automotive Sales, Customer Success Mgr./ CSM, Sales Associate/Assistant
Job Description & How to Apply Below
Automotive Sales Support Specialist

Job Type:

Full-Time | On-Site
Automotive Dealership - Sales Support / Business Development Center (BDC)

Pay:

Hourly + Performance Bonuses

Get paid for scheduling appointments - not selling cars

Job Description:

We are hiring a motivated Automotive Sales Support Specialist to join our fast-paced dealership call center. This role is focused on responding to inbound and outbound leads, handling phone/text/email communication, and scheduling appointments for our sales team.

If you enjoy talking to people, working in a structured environment, and getting rewarded for performance without the pressure of closing deals, this role is for you.

What We're Looking For
  • Strong phone presence and clear communication skills
  • Comfortable making and receiving a high volume of calls
  • Positive attitude, reliable work ethic, and coachability
  • Sales, call center, hospitality, or customer service experience preferred
  • Basic computer skills, CRM experience is a plus but not required
  • Automotive experience is a plus but not required
What You'll Do:
  • Respond quickly to inbound leads (internet, phone, & chat)
  • Make outbound follow-up calls to customers who have shown interest
  • Schedule and confirm sales appointments for the sales team
  • Provide a friendly, professional first impression of the dealership
  • Work closely with sales managers and consultants to ensure smooth handoffs
  • Follow proven scripts and processes (with room for personality)
-You are not responsible for closing sales or negotiating prices.
-Your success is measured by appointments scheduled and shown.

Why This Role Is Different (and Better):
  • No cold calling from scratch - leads are provided
  • No pressure to close deals
  • Clear expectations and measurable goals
  • Paid for performance you control
  • Training provided - we teach you how to succeed
  • Stable schedule in a professional environment
This is an excellent role for:
  • Call center reps
  • Customer service professionals
  • Internet sales reps
  • Hospitality or retail associates
  • Anyone looking to enter the automotive industry without traditional sales pressure
Compensation & Benefits
  • Competitive hourly pay plus performance-based appointment bonuses
  • Paid training & Growth opportunities within sales, management, or marketing
  • Supportive leadership and structured processes in a fast-paced, team-oriented environment
  • Paid Vacation and Holidays
  • Great Benefits
  • Pre-Tax Matching 401K
  • Medical, Dental & Vision Insurance
  • Discounts on Products and Services
  • College assistance program available through Strayer University
Schedule
  • Full-time schedule
  • Nontraditional hours and flexible schedules available
  • Weekend and non-major Holiday availability may be required
About Firkins Automotive:
  • We are the Chrysler Jeep Dodge Ram Mitsubishi Dealership in Bradenton, Florida.
  • We are family owned and have been in business for over 70 years.
  • We are located just 10 minutes from award winning beaches!
  • Customer Service is our number one priority.
  • Our Service Department is currently expanding to better serve our community.
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