Sales Support Administrator

Responsibilities

• Answer and screen internal/external phone calls and emails related to sales opportunities and assign to appropriate sales rep
• Research and enter information for potential sales leads
• Review, edit, and approve requests for proposals, including finalizing pricing for both monthly and installation
• Prepare RFPs as needed for more in-depth proposals
• Assist sales reps in submitting required documents for system design approval
• Prepare contracts upon request and send final documents via Docu Sign
• Communicate with potential clients on behalf of the sales team
• Guide sales people in entering an accurate forecast in our CRM tool
• Prepare and distribute job folders after the point of sale
• Prepare weekly and monthly reports as needed for management team
• Assist in preparation and revision of training materials for Sales & Sales Support teams
• Assist in entering/cleaning/prepping database imports for Sales & Marketing efforts
• Collaborate with Marketing and other teams across the company on projects
• Help ensure proper record keeping in CRM tool, updating related contacts and other objects
• Perform special projects and other duties as assigned

• Associates Degree
• Minimum of 3 Years' Experience in Administrative or Customer Service role
• Detail-oriented, Problem solver, Numerate
• Computer literate and proficient with Microsoft Office and other Web-Based Programs.
• experience required, CPQ experience preferred
• Strong understanding of databases and CRM systems, ensuring accurate data entry, record management, lead qualification, and data integrity to support sales and marketing activities
• Advanced knowledge in Microsoft Excel
• Ability to work independently as well as with diverse sales personalities
• Well-built skills in organization, prioritization and time management.
• Ability to learn technical products.
• Familiarity with sales contracts and agreements
• Work in fast-paced environment with changing priorities
• Work under stress to meet project deadlines while maintaining a high attention to detail.
• Excellent written and verbal communication skills, as well as customer service skills.
• Ability and willingness to commute and work onsite at our office location up to three days per week

Envera Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Envera Systems complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Envera Systems expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Envera Systems employees to perform their job duties may result in discipline up to and including discharge.