Martial Arts Marketing Manager

Job Summary

The Sales & Marketing Representative assists in running all front of house studio operations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Representative is responsible for meeting and exceeding all key performance sales indicators for the studio: package offerings, memberships, membership renewals, retail and concession sales, and maximizing traffic.

• Experience:
  • Sales, 1 year (Preferred)
  • Customer Service, 1 year (Preferred)
• Education:
  • High school or equivalent (Required)

• Establishes and maintains an effective marketing & referral program.
• Find & attend community events weekly on behalf of Premier Martial Arts and collect leads.
• Identify, create, & maintain business relationships to generate leads.
• Maintains accurate records using established PMA sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls.
• Leads PMA studio previews with prospects and/or fitness program holders.
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the PMA studio.
• Accurately follows the daily studio cleaning checklist (pre/during/post) shift activities.
• Must be able to participate in 2 PMA scheduled workouts per week.
• Maintains an organized and clean lobby/front desk area.
• Responsible for processing accurate cash and credit card transactions.
• Follow up and follow through activities with all prospective clients.
• Responds immediately to lead requests, inquiries and concerns.
• Proper onboarding all PMA clients through the use of Client Intake Forms and Agreements.
• Works closely with Instructor Team to ensure that processes are fulfilled.
• Responsible for attending and participating in all relative PMA training programs.

• Excellent interpersonal skills.
• Previous sales experience, with strong sales skills.
• Solid verbal and written communication skills required.
• Ability to multi-task is a benefit to successfully perform duties.
• Must have worked in a quota bearing structure.
• Functional computer skills required — Excel a plus.
• Health & Fitness minded people strongly preferred.
• High school diploma required.
• Excellent sales, communication and customer service skills.
• Ability to work and function in a Premier environment.
• Flexible to work day, evening and/or weekend hours as needed.

• Sales experience is a plus but not required.

Full-time

$36,000.00 - $48,000.00 per year

• Bonus pay

• Employee discount
• Paid time off

• Monday-Thursday Afternoons & Evenings
• Flex weekends