Lead Technician

Position Summary

The Lead Technician is a key leadership role responsible for managing and working alongside a team of technicians to ensure the successful completion of restoration projects. This position involves overseeing the day-to-day operations on job sites, ensuring that all work is conducted safely, efficiently, and to the highest quality standards. The Lead Technician is also responsible for maintaining a professional image, adhering to Standard Operating Procedures (SOPs), and providing excellent customer service.

• Team Management:
  Supervise a team of technicians to oversee job projects from start to finish, ensuring that all tasks are completed according to plan and within the designated time frame.
• SOP and Safety Compliance:
  Ensure that your team strictly follows SOPs, maintaining safety, quality, and a professional image on all job sites.
• Demolition Execution:
  Conduct clean, safe, and precise demolition using hand and power tools, ensuring that all work is performed efficiently and with minimal disruption to the property.
• Drying Documentation:
  Document drying progress using moisture meters, ensuring accurate and thorough records of moisture levels and drying effectiveness.
• Client Communication:
  Communicate with the In-Home Sales Specialist to report additional services needed that were not captured on the initial job ticket, ensuring that all client needs are addressed.
• Vehicle Operation:
  Drive a company vehicle to and from job sites, adhering to all state traffic laws and company policies to ensure the safety of yourself and others on the road.
• Compliance Task Completion:
  Complete all applicable compliance tasks in DASH on a daily basis, ensuring that all work complies with industry standards and company policies.
• Attention to Detail:
  Maintain strong attention to detail to ensure that our customers receive excellent service, with all aspects of the job handled with care and precision.

• High school diploma or equivalent required
• Have an attitude of continued improvement and willingness to help others
• Possess working knowledge or 1-2 years of experience related to construction, plumbing, water mitigation and/or carpentry strongly preferred
• Hold an IICRC certification in water damage or mold remediation preferred
• Valid driver’s license

• Ability to lift 50 pounds or more

Medical, Dental and Vision Coverage with four medical plans;
Company-paid life insurance and long/short-term disability; 401(k) with generous company matching;
Paid vacation, sick time and holidays;
Bi-weekly compensation;
Base pay plus commission