Senior ServiceNow Developer

We have an outstanding Contract to Hire position for a Senior Service Now Developer.

This position is 100% remote.

Pay Rate: $72.11

** US Citizenship is required.*
* ** Candidate must have the ability to obtain and maintain a Public Trust.*
* Looking for a     Senior Service Now Developer     to support and lead ongoing Service Now continuous improvement projects  of  an existing Service Now implementation  for an enterprise .  The successful candidate will be able to adapt to client needs and to support the implementation of the Service Now roadmap.  The Senior Service Now Developer will collaborate with a diverse workforce  within  a matrix environment and  be able to  communicate effectively  in obtaining  and  synthesizing  requirements from external stakeholders, while working with the team to build  upon  the existing Service Now foundation.

As a Senior Service Now Developer, you will play a crucial role in designing, developing, and implementing solutions within the Service Now platform. You will be responsible for maintaining and  performing continual service improvements on  the following implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM.

Job Responsibilities:

Technical Lead:

+  Exhibits exceptional customer service and teamwork, collaborating effectively with clients and vendors to achieve mission success while maintaining a strong commitment to delivering high-quality products and services.

+  Effectively conveys key ideas and gathers actionable feedback from cross-functional team members and stakeholders.  

+  Demonstrates strong creativity, collaboration, and the ability to communicate with clarity and impact.

+  Identifies risks and challenges, performs qualitative and quantitative analyses, evaluates alternatives, and provides well-informed recommendations.

+  Lead  the development review process and  provide  technical guidance and support to junior and mid-level staff.

+  Gather and document business and system requirements.

+  Support  in  the development of use cases and testing procedures, ensuring product functionality, debugging  and  testing  is  completed prior to production deployment.

+  Coordinate and lead project team meetings with technical staff and other key stakeholders.

+  Develop implementation plans,  SOP , and   system architecture for all project deployments.  

+  Assist in the architecture, design, management, and implementation of Service Now.

+  Prepare IT  to  project status reports and presentations by collecting, analyzing, and summarizing information and trends

+  Maint ains project documentation repository.

+  AI experience:
Now Assist, third-party LLM API's, Automatic test framework.

Development:

+  Demonstrated experience working on large-scale projects in diverse team environments with a focus on Service Now tools and techniques, including  experience with  JavaScript/GLIDE, HTML5,  Angular JS , jQuery  and  CSS.

+  Design, configure, and implement  environments for applications,  engineer  suitable  release management procedures ,  and provide production support.

+  Design, create  and  configure Business Rules, UI Policies, UI Actions, Client Scripts  and  ACLs  including  advanced scripting.

+  Design and develop automation workflows, perform unit tests, and conduct reviews to  make sure  work  utilizes  coding standards and best practices for platform performance, and assess the overall quality of delivered components.

+  Experience using Flow Designer.

+  Integration experience.

+  Collaborate with the team on software  design ,   to provide accurate work estimates and implement new features  including  interfaces, contracts with storage  system , and data transformation.

+  Liaise with other development, infrastructure, and operations teams.

+  Ensure that all security policies and practices are adhered to  as part of  development.

+   Ensure all development is  created in alignment  with Service Now Technical Best Practices.

Basic Hiring Criteria:

+  Bachelor's degree and 8+ years of proven experience as a Service Now Developer with strong understanding of the platform's architecture and capabilities. May consider additional years of experience  in lieu of  a degree.

+  At least 6 years of experience with design, development  and  support.

+  At least 4 years of experience in leading software development projects.

+  Must have hands-on Service Now development experience across multiple modules  in  particular experience  with  Hardware  Asst  Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM)  and  HR Service Delivery (HRSD).

+  Familiar with ITSM, ITOM, and ITAM.

+  Shows initiative, presents ideas to overcome challenges, and is a   self-starter.

+  Positive attitude, willingness to learn  and  team-oriented.

+  Exceptional communication and organizational skills.

+  Supports development in  Agile  framework.  

+  Actively participates in  agile  daily scrums and ceremonies,  updating  stories daily in Service…