Head Driver

Pay Range: $16.00 to $18.00 per hour.

Employment Eligibility: verified through E-Verify.

Job Summary: The Transportation Supervisor (TS) oversees and manages transportation operations at a designated location, leading a team of Donation Pickup Drivers, warehouse staff, and dispatchers. The TS ensures safe and efficient route execution, delivers high-quality service for donors and retail stores, and performs managerial duties such as hiring, training, discipline, and performance evaluations. Additional responsibilities include supervising truck maintenance, trailer shipping, route planning, and team communication.

The TS may complete pickup routes as needed while maintaining supervisory focus.

• Ensure fleet vehicles are maintained in excellent working condition, coordinating maintenance as necessary.
• Manage a team of Donation Pickup Drivers, dispatchers, warehouse staff, and donation attendants, including hiring, training, and evaluating performance.
• Oversee daily transportation operations, ensuring safety, efficiency, and compliance with regulations.
• Plan and optimize driver routes, address on‑road challenges, and evaluate route productivity for cost management.
• Conduct regular safety meetings, complete inspections, and maintain adherence to all safety protocols.
• Support retail stores by managing donation pickup and delivery schedules as needed.
• Remain engaged with the organization’s mission and goals, effectively representing it to donors and the public.
• Attend training sessions and meetings as needed to stay updated on policies and best practices.

• Experience with systems overseeing routing, tracking, and the management of trailers and fleet maintenance; fundamental knowledge of Microsoft Office preferred.
• Valid driver’s license.
• Clean driving record and ability to pass a motor vehicle records check.
• Ability to operate a box truck safely and efficiently.
• Knowledge of traffic laws and regulations related to driving a large commercial vehicle.
• Ability to work independently.
• Flexibility in schedule to accommodate changes in pickup routes or schedules.
• High school diploma or GED preferred.

• Ability to lift up to 70 pounds and carry it for short distances.
• Physical stamina to stand, walk, climb, and bend for extended periods of time.
• Ability to operate heavy machinery, including box trucks and compactors.
• Visual acuity to read road signs, maps, and operating instructions.
• Good hand‑eye coordination and manual dexterity for operating truck controls and handling bags and boxes.
• Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects.
• Ability to work in all weather conditions, including extreme heat, cold, rain, and snow.
• Good hearing to detect warning signals and communicate effectively with coworkers and supervisors.
• Must be able to pass a pre‑employment health screening and motor vehicles record check.

• Dynamic and consistently busy atmosphere; ability to thrive in a fast‑paced environment is essential.
• Noisy operations; ability to work effectively in a noisy environment is required.
• Bright lighting throughout the front and back of store; ability to work effectively in bright lighting is required.
• Regular interactions with customers, donors, and coworkers; effective communication and interpersonal skills are required.
• High flexibility required; employees may be asked to switch tasks based on operational needs and work in all areas as assigned.

Employees are not required to communicate exclusively in English, but the position involves interactions with customers, donors, and colleagues who primarily use English. A fundamental understanding of written and spoken English is necessary for comprehending instructions, reading street signs, and communicating verbally and in writing.

• Dependability: regular and punctual attendance; reliable fulfillment of professional obligations.
• Integrity: ethical and honest behavior; applying ethical standards to daily work activities.
• Customer Focus: strong customer focus; empathy, active listening, and responsiveness to ensure…