Operations Supervisor

Overview

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves: As the Day Shift Operations Supervisor, you will direct and support daily facility operations to ensure safe, efficient, and cost-effective service delivery to clients and building occupants. This role combines leadership responsibilities with technical oversight of building systems maintenance and repair activities. You ll supervise technicians who handle various facility systems including electrical, HVAC, plumbing, carpentry, painting, grounds, and landscape services.

This position requires coordinating work schedules, monitoring performance, implementing best practices, and maintaining safety standards. You ll serve as the critical link between management, technical staff, and customers while ensuring all work is documented properly in SAP and follows established procedures.

• Supervising technicians responding to facility maintenance and repair needs
• Creating, reviewing, and closing work orders in SAP
• Coordinating daily work activities and special projects
• Overseeing technician work schedules and making assignments
• Performing field checks to verify quality and completeness of work
• Procuring necessary materials and supplies
• Documenting work progress and results
• Ensuring technicians have proper information and materials to complete assignments
• Communicating processes and procedures to technicians, engineers, and contractors
• Identifying safety hazards and working with HS&E to implement remediation plans
• Gathering information for business reporting purposes
• Interacting with customers to coordinate work and communicate about projects
• Ensuring technicians follow SOPs and comply with standards
• Supporting the performance and development of technical team members
• Implementing updates to policies, procedures, and best practices
• Working a 2-2-3 schedule

• High school diploma or equivalent
• Strong analytical abilities
• Excellent organizational and management skills
• Ability to function effectively in a dynamic work environment
• Skilled at multi-tasking and working both independently and in teams
• Excellent interpersonal and supervisory skills
• Strong customer service orientation
• Strong written and verbal communication skills with leadership ability
• Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel)
• Flexibility with daily/weekly work schedules
• Physical capability for frequent walking, climbing, bending, kneeling, lifting, and driving

• Two years of trade school in electrical system design, refrigeration, HVAC, building maintenance, or related field
• 5+ years of technical experience in facility/plant engineering maintenance
• 3+ years of supervisory experience
• Experience with HVAC systems, fluid handling/pumping, and mechanical systems
• Knowledge of carpentry, welding, and electrical systems
• Familiarity with facility code requirements and standards
• Experience with SAP CMMS or similar enterprise management systems
• Background in commercial or industrial facility operations
• Knowledge of preventive maintenance scheduling and implementation
• Experience managing contractor relationships

Location: Bradley, IL

Work Shift: 2-2-3 Shift 6A-6P

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position: 75,000. USD per year

Location: On-site - Bradley, IL

If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay