Regional Outreach Manager
Listed on 2026-08-20
-
Management
Client Relationship Management, Project & Program Management, Operations Management, Business Development
Brainerd - 2424 Building
2424 Business 371
Brainerd, MN 56401, USA
Brainerd - 2424 Building
2424 Business 371
Brainerd, MN 56401, USA
Play a critical role in leading outreach initiatives at our Brainerd location!
Be the backbone of hope and healing.
At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards.
Job Summary
The Brainerd Regional Outreach Manager is responsible for planning, implementing, and managing regional outreach initiatives to promote Minnesota Adult & Teen Challenge (“MnTC”) programs and support organizational objectives. This role requires building and maintaining professional relationships with referral sources, community partners, and key stakeholders while ensuring effective communication, reporting, and support for individuals seeking services.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following:
Planning and Management
:
- Contribute to the development of annual and quarterly Outreach plans to support MnTC’s business and organizational objectives across the assigned region.
- Provide regional insights, news, and community needs to leadership to guide resource allocation and strategic initiatives.
Implementation
:
- Lead the execution of Outreach initiatives within the assigned region.
- Ensure MnTC programs are positioned competitively and supported with the necessary tools and resources for ongoing success.
Relationship Management
:
- Establish and maintain professional relationships with regional referral sources, including chemical dependency assessors, public defenders, social service agencies, child protection staff, judges, dispositional advisors, drug courts, probation officers, and other providers.
- Provide accurate program information to the public efficiently and professionally, including application materials, brochures, training, and public speaking engagements.
Outreach to Individuals in Need
:
- Build and maintain professional relationships with key staff at jails and prisons within assigned counties.
- Provide information about MnTC programs to incarcerated individuals eligible for services.
- Assist with the admission process, ensuring compliance with established procedures and facilitating interdepartmental collaboration.
- Collaborate with internal teams, including Admissions and Jail Coordinators, to troubleshoot barriers and support those in need of services.
Communication
:
- Maintain routine communication with the Center Director, Admissions team, Program Staff, and other Outreach managers to support MnTC initiatives.
- Ensure open, constructive, and bilateral communication that enhances organizational objectives.
Reporting and Administration
:
- Maintain an organized record of all regional contacts and enter information promptly into the CRM (e.g., Pipedrive).
- Develop and maintain processes to track professional contacts and ensure timely follow-ups.
- Monitor and capture tracking information to support organizational objectives.
Required Skills & Experience (Minimum Qualifications):
- Minimum of 5 years’ experience in outreach, business development, marketing, sales, or relationship management capacity.
- Previous experience in the treatment and recovery industry is strongly preferred.
- Excellent verbal and written communication skills, including public speaking and presentation development.
- Highly organized with the ability to manage multiple tasks and competing deadlines.
- Very well organized; ability to manage multiple concurrent tasks with competing deadlines.
- Possession of a valid driver’s license and a clean driving record that will be accepted by this organization’s vehicle insurance carrier.
- Comfort and compassion in working with individuals facing life-controlling challenges, such as…
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