Product Manager – Integrations

Product Manager – Integrations

We are looking for a customer-focused and technically adept Product Manager – Integrations to own the roadmap, execution, and continuous enhancement of our integrations platform and ecosystem.

In this role, you will plan, prioritize, and deliver integration capabilities that enable seamless connectivity between our platform and customers' business-critical applications. Working closely with Product Leadership, Engineering, Solutions Engineering, Partnerships, Customer Success, Sales, and Marketing, you will translate business priorities and customer needs into an executable roadmap and deliver measurable business outcomes.

This role demands more than execution—it requires a builder's mindset. We're looking for someone who takes ownership, thrives in ambiguity, moves with urgency, and consistently delivers customer value. You should be equally comfortable discussing API architecture with engineers, prioritizing customer needs, and communicating product capabilities to business stakeholders, customers, and partners.

Product Roadmap & Execution

• Own the integrations product roadmap, aligning priorities with customer needs, business goals, and technical dependencies.
• Prioritize features, APIs, connectors, and platform enhancements based on customer value, business impact, and engineering effort.
• Collaborate with Product Leadership to translate strategic objectives into actionable roadmaps and release plans.
• Drive the product lifecycle from discovery through launch and continuous improvement.
• Write high-quality PRDs, user stories, and acceptance criteria.
• Partner with Engineering to prioritize and manage the product backlog.
• Coordinate release planning, launch readiness, and post-release reviews.
• Monitor delivery progress, proactively manage risks and dependencies, and communicate status to stakeholders.
• Champion the use of AI and Generative AI to improve product discovery, roadmap prioritization, PRD creation, experimentation, analytics, and decision-making, while identifying opportunities to embed AI-driven capabilities into the integrations platform.

Product Discovery & Customer Understanding

• Conduct continuous customer discovery with customers, partners, Sales, Customer Success, and Support.
• Translate customer integration challenges into scalable product capabilities.
• Balance customer-specific requests with reusable platform investments.
• Simplify integration experiences and improve customer onboarding and adoption.

Ecosystem & Partner Enablement

• Prioritize integrations with strategic technology partners.
• Collaborate with Partnerships and Engineering to deliver and maintain high-value integrations.
• Support marketplace expansion through new connectors and partner integrations.
• Partner with Product Marketing on go-to-market activities and product launches.

Product Analytics & Continuous Improvement

Define, monitor, and improve key product metrics, including:

• Integration adoption
• API and connector usage
• Integration success rate
• Platform reliability
• Time-to-value
• Customer activation
• Customer satisfaction and retention
• Business impact of integrations

Use customer feedback and product analytics to continuously improve the integrations experience.

Product Evangelism

• Communicate roadmap updates and releases to internal stakeholders.
• Enable Sales, Customer Success, and Solutions Engineering on new capabilities.
• Support customer meetings, product demonstrations, webinars, and partner engagements.
• Serve as the subject matter expert for the integrations platform across the organization.

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field.
• 4–8+ years of Product Management experience in B2B SaaS.
• Demonstrated track record of taking ownership of ambiguous problems and driving them to resolution without heavy oversight.
• Strong self-starter with a bias toward action — comfortable making progress with incomplete information.
• Proven analytical and structured problem-solving skills, with the ability to break down complex, cross-functional issues.
• Track record of actively seeking feedback, coaching, and demonstrating rapid growth as…