Supervisor - Driving

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable—giving us back our most valuable asset, time.

Basic Function – Assist in the day‑to‑day management of a location ensuring that parking operations are handled within contractual guidelines, adhering to company policies and procedures, fostering good client relations and promoting a professional image.

• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day‑to‑day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and other messes.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage and major streets, landmarks, and freeways in the area of the garage.
• Complete other duties as needed.

• Education/
  
  Experience:
  
  Minimum high school diploma or equivalent and a minimal month of related experience or training; or an equivalent combination of education and experience.
• Oral Communication: Speaks clearly; listens and seeks clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; can read and interpret written information.
• Customer Service: Maintains a positive attitude and responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; deals with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• License Requirement: Requires a valid state‑issued driver’s license with a current address and acceptable driving record.
• Physical Demands: The employee must be able to sit, stand, walk, use hands and fingers, talk, climb, balance, stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.

SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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