Dispatcher, Customer Service​/HelpDesk

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping
 the lines of communication open between its employees and customers. This role
 provides an opportunity for growth within the largest privately owned and
 operated transportation company in the U.S. This role is located at our Boston,
 MA location.

 Earn $20.00 per hour.

Shift:

* Thursday-Sunday
  
* 12:30pm-11:00pm

 Requirements:

* At least 1 year of scheduling or operations experience in bus or motor coach
    industry
  
* Must be available to work evenings and weekends
  
* Computer proficiency, including experience with MS Outlook and Excel

 Responsibilities:

* Review schedules and requests
  
* Monitor service performance
  
* Coordinate with terminal leadership, customer service, and other teams to
    ensure safe and effective operations

 Desired Qualities:

* Ability to manage in a fast paced, high change work environment
  
* Solid internal and external customer service skills
  
* Organized, analytical and drive for results
  
* Instinct for process improvement
  
* Ability to work independently and as part of a team

 Health Insurance and Benefits Offered Include:

* Medical, Dental, Vision, Prescription, and Life insurance
  
* Supplemental coverages
  
* 401K plan
  
* Paid Time Off & Holiday Pay

 Academy is an EEO.