Summer Program - Program Assistant​/Floater

Description

Stafford House Study Holiday Program (SHSH) is part of CATS Global Schools (CGS) one of the leading providers of pre-university academic courses and English language courses hosting international students aged 12-18. The program is designed to provide short-term language courses with evenly balanced academics, social activities, sports and excursions in a safe, well-managed environment.

Each year, Stafford House opens ‘pop-up’ schools in multiple locations across the US and UK. These schools focus on offering an all-inclusive language and cultural experience for juniors students (ages 10-18). In addition to daily ESL classes, Study Holidays students participate in a robust activities program that allows them to practice their English through sports and other social activities on campus as well as regular excursions to popular cultural & historical attractions within the New England area.

In order to ensure that our students have an exciting, inspiring & safe experience, staff members will collaborate in the following areas:

• Academics
• Activities
• Housing & Meals
• Transportation
• Student Welfare (health, safety, supervision, support)

Program Assistants/Floaters wear many hats, including tour guide, chaperone & language mentor. They are responsible for ensuring that activities are both fun and safe for students. The dates of employment for this role are mid-June to early August 2026.

• Attend student excursions as extra supervisory support
• Oversee the check-in and check-out procedures for newly arriving guests each weekend
• Make beds, coordinate with cleaning, laundry, and maintenance services to ensure that rooms are clean & ready for the turnaround to newly arriving guests
• Stay at the residence each night and be available to students in need of help (ex. lost keys, broken lamps, borrow cleaning supplies, etc.)
• Maintain constant correspondence with the housing coordinator (based in school) in order to communicate student issues or residence resource needs
• Answer the student emergency phone during off-hours
• Participate in on-site student activities, in order to promote school community

• Enthusiasm & energy
• Passion for sharing New England culture with international students
• Flexible schedule - you will be required to work weekends and evenings
• Responsible - you will be working with underage students
• Ability to maintain composure in the face of difficult requests
• Sensitivity to cultural differences among international students
• Flexibility - this role's duties will vary day to day - you must be willing to adapt to meet fill in where the greatest need is each day
• Legal eligibility to work in the U.S (we are unable to provide sponsorship for visas)

• Previous experience in industry (ESL, Juniors Camps)
• Strong communication skills in a language other than English
• The ability to take on additional roles within the center, including teaching or residential supervision
• Familiarity with the Boston/New England area

• $17.85-$19.43/hour
• On-site housing provided
• On-site meals provided

• Accountability – Takes responsibility, dedicated, committed, proactive, makes decisions.
• Enthusiasm – Flexible, responsive, can-do attitude, honest, willingness to learn, positive in the face of challenges.
• Creativity – New ways to improve, creates ideas and implements, looks at problems in different ways, solutions lead.
• Team player – Friendly, punctual, reliable, respectful of co-workers, collaborates with colleagues.
• Customer focused – Whether this is our students, colleagues or external contacts
• Approachable, helpful, shows empathy, welcoming, organized, attention to detail, courteous