Summer Program - Residential Assistant

Stafford House Study Holiday Program (SHSH) Residential Assistant

Braintree, MA

Stafford House Study Holiday Program (SHSH) is part of CATS Global Schools (CGS) one of the leading providers of pre-university academic courses and English language courses hosting international students aged 12-18. The program is designed to provide short-term language courses with evenly balanced academics, social activities, sports and excursions in a safe, well-managed environment.

Each year, Stafford House opens 'pop-up' schools in multiple locations across the US and UK. These schools focus on offering an all-inclusive language and cultural experience for junior students (ages 10-18). In addition to daily ESL classes, Study Holidays students participate in a robust activities program that allows them to practice their English through sports and other social activities on campus as well as regular excursions to popular cultural & historical attractions within the New England area.

In order to ensure that our students have an exciting, inspiring & safe experience, staff members will collaborate in the following areas:

• Academics
• Activities
• Housing & Meals
• Transportation
• Student Welfare (health, safety, supervision, support)

Residential Assistants wear many hats, including tour guide, chaperone & language mentor. They are responsible for ensuring that activities are both fun and safe for students. The dates of employment for this role are mid-June to early August 2026.

Main Duties/Responsibilities:

Residential Assistants are responsible for ensuring the quality of student experiences while staying in school housing.

Primary responsibilities include:

• Oversee the check-in and check-out procedures for newly arriving guests each weekend
• Make beds, coordinate with cleaning, laundry, and maintenance services to ensure that rooms are clean & ready for the turnaround to newly arriving guests
• Stay at the residence each night and be available to students in need of help (ex. lost keys, broken lamps, borrow cleaning supplies, etc.)
• Maintain constant correspondence with the housing coordinator (based in school) in order to communicate student issues or residence resource needs
• Answer the student emergency phone during off-hours
• Participate in on-site student activities, in order to promote school community

Essential Qualities:

• Enthusiasm & energy

• Passion for sharing New England culture with international students

• Flexible schedule - you will be required to work weekends and evenings

• Responsible - you will be working with underage students

• Ability to maintain composure in the face of difficult requests

• Sensitivity to cultural differences among international students

• Legal eligibility to work in the U.S (we are unable to provide sponsorship for visas)

Special consideration will be given to applicants with:

• Previous experience in industry (ESL, Juniors Camps)

• Strong communication skills in a language other than English

• The ability to take on additional roles within the center, including teaching or residential supervision

• Familiarity with the Boston/New England area

Compensation:

$17.85-$19.43/hour

On-site housing provided

On-site meals provided

Willingness and Ability to live our company values in the workplace:

• Accountability – Takes responsibility, dedicated, committed, proactive, makes decisions.

• Enthusiasm – Flexible, responsive, can-do attitude, honest, willingness to learn, positive in the face of challenges.

• Creativity – New ways to improve, creates ideas and implements, looks at problems in different ways, solutions lead.

• Team player – Friendly, punctual, reliable, respectful of co-workers, collaborates with colleagues.

• Customer focused – Whether this is our students, colleagues or external contacts

• Approachable, helpful, shows empathy, welcoming, organized, attention to detail, courteous.