Senior Implementation Consultant (PA-Auto-Q2-R-001

Senior Implementation Consultant – Retirement Solutions

The Senior Implementation Consultant serves as a key liaison between business stakeholders, operational teams, and technical resources to deliver process improvement, automation, and implementation solutions that drive business value. This role combines strong business analysis expertise with implementation leadership, helping identify opportunities for AI-enabled solutions, agentic process transformation, robotic process automation (RPA), and operational efficiencies.

The ideal candidate will possess a strong understanding of retirement services operations, implementation methodologies, requirements gathering, process analysis, and solution delivery. Experience with Chorus, Smart Desk TRAC, and retirement recordkeeping platforms is highly desirable.

Career level professional leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative. Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions. Recommends new procedures.

Required Experience:

• Minimally requires a Master's degree and 1 years of related experience, Bachelor's degree and 3 years of related experience, (Retirement or Financial Services)
• Retirement Systems Domain Knowledge
• Smart Desk TRAC experience
• Chorus platform experience
• Recordkeeping and Retirement Services operations knowledge
• Experience with in retirement services, recordkeeping, financial services, or benefits administration organizations.
• Working knowledge of Smart Desk TRAC, Chorus, or similar retirement servicing platforms.
• Experience supporting AI, intelligent automation, agentic workflow, or digital transformation initiatives.

What Sets You Apart (preferred qualifications):

• Prior experience with SS&C, DST, BFDS, or related organizations.
• Familiarity with leading RPA platforms such as UiPath, Automation Anywhere, Microsoft Power Automate, or Blue Prism.
• Certified Business Analysis Professional (CBAP), PMI-PBA, Agile, Scrum, or related certifications.
• Understanding of retirement operations, participant servicing, call center workflows, and recordkeeping processes.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

Massachusetts:
The expected base salary for the position is between $88,000 USD to $119,287 USD.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.