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Tier 1 Helpdesk Engineer - Path & On-Call Perks
Job in
Braintree, Norfolk County, Massachusetts, 02185, USA
Listed on 2026-08-27
Listing for:
Simpatico Systems, LLC
Per diem
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Simpatico Systems, LLC is a growing IT services provider based in Massachusetts. We seek a Helpdesk professional to respond to alerts, calls, and chats, while escalating and documenting incidents for 200+ SMB and enterprise customers across multiple states.
You will work closely with Level 2 operations staff to shape the helpdesk of the future. The role emphasizes strong communication, multitasking, and troubleshooting in Windows and Linux environments, with Connect Wise ticketing and potential
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