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Store Sales Manager & Customer Experience Leader

Job in Braintree, Norfolk County, Massachusetts, 02185, USA
Listing for: The Michael's Companies
Full Time position
Listed on 2026-08-02
Job specializations:
  • Management
    Retail & Store Manager
Job Description & How to Apply Below

The Michaels Companies is seeking a Sales Manager in Braintree to lead a high-performing store team and drive sales excellence. You will champion a customer-focused selling culture, oversee front-end and service operations, and ensure adherence to SOPs and brand standards across daily activities.

You will coach staff to deliver exceptional customer experiences, manage POS operations, and support omnichannel processes such as BOPIS and Same Day Delivery.

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