Quality Control Manager

Quality Control Manager – Channel Fish Processing

Channel Fish Co. is a fifth-generation, family-owned seafood processor and supplier, proudly serving retail and food service customers nationwide. We take pride in producing high‑quality, sustainable seafood products while maintaining a strong commitment to food safety, quality, and continuous improvement.

As the Food Safety Quality Control Manager
, you will assist in overseeing all aspects of food safety and quality control operations, reporting to the Director of Quality Assurance Technical Services. You will lead a team of professionals to develop, implement, and maintain robust food safety and quality programs that meet and exceed regulatory standards. This role requires a strong background in food safety, quality management systems, and regulatory compliance, along with excellent leadership and communication skills.

While primarily a first shift position
, participation on Saturdays and swing/second shift may occasionally be required.

• Perform and document facility audits in compliance with USDC/HACCP program requirements.
• Maintain plant compliance with FDA regulations, including traceability, COO labeling, allergen control, and microbiological testing.
• Enforce HACCP plans and oversee daily pre-production sanitation inspections.
• Track and trend deviations, communicating findings to sanitation and production leadership.
• Train and develop quality control technicians on HACCP, GMP, SSOP, and BRC AA+ standards.
• Serve as QA liaison across departments to promote SOP adherence and continuous improvement.
• Manage allergen, pest control, and recall programs.
• Prepare for and participate in regulatory and third‑party audits.
• Manage QC oversight of Shipping/Receiving for product safety and specification compliance.
• Maintain product specifications, CAPA systems, and customer portal updates.

• Support and enforce all HACCP plan requirements in compliance with USDC/FDA regulations.
• Review HACCP records daily to verify proper monitoring, documentation, and corrective actions.
• Ensure calibration and maintenance of critical monitoring equipment.
• Oversee the allergen program, recall testing, and verification of critical control points.

• Maintain accurate finished product specifications for lab and production.
• Coordinate with USDC and outside laboratories for customer‑required testing.
• Ensure microbiological testing and logging of results.

• Provide clear job expectations and training for all direct reports.
• Conduct annual reviews and ensure ongoing compliance with GMPs and food handling procedures.
• Actively monitor production to enforce SOPs/SSOPs, implement corrective actions, and follow up on issues.

• 3–5 years of quality experience in a food manufacturing environment
• Strong interpersonal and communication skills (verbal and written)
• Proven ability to analyze and interpret data and ensure compliance with specifications
• Certified SQF Practitioner

• Bachelor’s degree in Food Science or related field
• HACCP, Food Safety, and OSHA certifications
• Bilingual (English/Spanish) strongly preferred

• Pay Range: $100,000 – $130,000 per year (This represents the annual salary range the company reasonably expects to pay for this position in Massachusetts.)
• Pay Type:
  
  Salary, Exempt

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Short- and Long-Term Disability (LTD)
• 401(k) with Company Match
• Paid Holidays and Paid Time Off

Channel Fish Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.