Case Manager

Case Manager

Housing Department

Father Bill’s & Main Spring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & Main Spring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals.

Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

Housing Case Managers provide community-based support to individuals and/or families who have experienced homelessness. Case Managers work with people in their homes, utilizing a housing first approach, understanding people who have experienced chronic homelessness require additional support to achieve positive tenancies. This full- time position provides on-going case management support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of participant needs.

Willingness to transport clients and their belongings in personal vehicle as well as meeting with clients through community outreach. Bachelor’s Degree and/or relevant experience is required, Master’s Degree in social work or related field preferred and/or 2+ years direct care experience in related field.

• Provideoutreachandassessmentinthecommunityasdeemednecessarybysupervisororotheradministrator within the organization.
• Evaluationandassessmentofreferrals,utilizingahousingfirstframeworkandunderstandingthebarriersto house people experiencing homelessness.
• Collaborate with FBMS shelter staff to foster a smooth transition for guests moving out of shelter and into permanent supportive housing.
• Collectandmaintaindata-basedstatisticalinformation,maintainaccuratecaserecordsinatimelyfashion.
• Setupandmaintainaccuratecasefiles aswellasadheretorequirementsasdeterminedbyprogramfunders.
• Create and implement participant-centered individual service plans within required time frame with an emphasis on participant goals.
• Monitorparticipantprogressandcompleteassessmentsinordertoidentifyparticipant’sstrengths,needs,

barriers and goals in order to sustain housing and increase self-sufficiency.

• Educate participants on activities of daily living as necessary and refer to providers asneeded.
• Complete home visits as well as assist participants to access community resources, schedule and attend appointments (some transporting is required).

• Locateandsecurehousingopportunitiesforparticipantsoftenwithinashortwindowof identified time.
• Network and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations and state agencies.
• Provide support, facilitate crisis intervention, mediation and service coordination when necessary.
• Collaborate with internal and external partners.
• Participate in regularly scheduled supervision, agency and community meetings and trainings…