WCB Disability Coordinator Job Brampton area,Ontario Canada,Administrative/Clerical

The WCB Disability Coordinator plays a critical support role in managing workplace injury claims across the organization. This position serves as the primary liaison between the company and Workers’ Compensation Boards (WCB) across Canada, ensuring timely and accurate submission of documentation, tracking of claims, and compliance with all regulatory requirements. The Coordinator also collaborates closely with operations teams, employees, and the Workers' Compensation Manager to investigate, document, and support claims and appeals, while helping drive early and safe return-to-work efforts.

Overview

Location:

Brampton, ON

Schedule:

Monday to Friday

What You Will Do

Claims Management & WCB Interface

Liaise directly with WCB (Workers' Compensation Board) on new and ongoing claims.

Investigate inconsistencies, initiate objections/appeals, and track claim status in XPRT.

Ensure all submissions meet regulatory deadlines and compliance standards.

Communication & Coordination

Act as a point of contact between employees, supervisors, and WCB for incident and claim-related information.

Ensure documentation is complete and follow up on missing or unclear info.

Escalate issues to the Workers’ Compensation Manager when needed.

Documentation & Reporting

Prepare and submit required WCB forms (e.g., Form 7, recurrence claims).

Track time loss due to medical appointments and changes in work duties.

Provide documentation to employees and maintain accurate records in compliance with legal standards.

Earnings & Time Tracking

Process wage top-ups during medical absences or RTW (Return-to-Work) programs.

Use timesheets and manager input to verify absences and modified duties.

System Maintenance

Keep the XPRT system updated with claim numbers, case statuses, and WCB data for accurate reporting.

Non-Occupational Disability Management

Support admin tasks for non-occupational leaves (e.g., tracking leaves, follow-ups, submitting forms).

What You Will Bring

1-3 years administrative experience preferably in a WCB/HR related field

Motivated individual looking to grow within the field of Disability Management

Skills &

Competencies:

Strong communication and interpersonal skills.

Proficient with Microsoft Office Suite, UKG (or similar HRIS), and claims management software such as XPRT.

Ability to handle confidential information with discretion and professionalism.

Detail-oriented with strong accuracy in documentation and data entry.

Able to manage deadlines and multitask efficiently.

Basic knowledge of WCB processes and regulatory standards.

Problem-solving skills to address claim inconsistencies and delays.

Why People Love Working For Canada Cartage

Hybrid and flexible working opportunities.

Extended health and dental, retirement plans

Paid personal days and sick days

Cohesive team and a positive, hard-working atmosphere.

Meaningful opportunities for career growth.

Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.

Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few

Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.

We give back to the communities in which we operate by volunteering and donating to local charities.

We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

Awarded as a Top Fleet Employer since 2017

Come work with a company named “Canada’s Best Employer 2018, 2019, 2021 & 2022” in Transportation & Logistics by Forbes

Requirements:
Application Process
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

We are a Top Employer!

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list.

We’ve also been recognized for the 8th year in a…