Building Administrator - Residential; GTA West

Position: Building Administrator - Residential (GTA West, ON)
We are looking for a Building Administrator to oversee day‑to‑day operations and provide outstanding support to residents and the building.

How You’ll Make a Difference
Customer Service

Ensure a superior level of cooperation, service and support is provided to residents.

Promptly respond to resident issues and service requests.

Be available to residents for general inquiries about living in their suite, building and community.

Administration

Responsible for enforcing lease agreements, including rent collection, rules and regulations, and serving notices to residents.

Process vacancy notices, rent‑ready and vacancy reports, age receivables and rent rolls.

Support the Leasing Team in processing resident applications and lease agreements.

Generate POS.

Order supplies.

Operations

Receive and schedule service requests.

Handle move‑in, move‑out procedures.

Assist in training on‑site team members on operational procedures.

Perform all facets of the job in accordance with applicable legislation (Health & Safety, WHMIS, AODA, PIPEDA, Human Rights).

Pro‑actively inspect grounds, facilities and equipment for repairs or preventative maintenance.

Ensure apartment complex is maintained and cleaned in accordance with company standards.

Support monitoring of external contractors to ensure quality workmanship and customer service.

Provide administrative support with documentation required for Landlord‑Tenant Board hearings.

Perform any other duties as requested by management.

The Expertise You’ll Bring

Completion of high school or GED.

3+ years of related experience in administration or a related role.

Computer skills:
Microsoft Office Suite, Yardi, Email, Internet.

Core Competencies

Excellent communication skills.

Commitment to best‑in‑class customer service.

Professional demeanor with strong communication skills.

High degree of integrity, discretion and confidentiality.

Accurate listening, understanding and appropriate response to issues.

Ability to work independently with good judgment.

Remaining calm and focused in high‑pressure situations.

Self‑motivated with a can‑do attitude.

Superior organizational and time‑management skills; ability to multitask, prioritize and work under tight timelines.

Excellent problem‑solving capabilities.

Additional language skills considered an asset.

Champions diversity, equity and inclusion to create a sense of belonging.

Preferred Qualifications and Experience

Exposure to multi‑residential or related industry asset classes.

Experience with Fire Life Safety & Building Inspections.

Knowledge of current laws, legislation and rights concerning residents.

Why You’ll Love Working at Morguard

A collaborative, inclusive workplace culture prioritizing employee well‑being and safety.

Meaningful opportunities for professional growth and development.

Exposure to a diverse portfolio across North America.

A competitive compensation and benefits package designed to support you and your family.

Support for work‑life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature
Diversity is one of our greatest strengths. Morguard provides equal employment opportunities to all candidates and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability or any other legally protected status. We believe in creating a workplace where everyone can grow, contribute and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you.

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