Customer Experience and Trader Support Administrator; Order Processing Administrator

Position: Customer Experience and Trader Support Administrator (Order Processing Administrator)
With one truck, a strong work ethic and an ardent sense of team spirit, Mike and Antonio Giampaolo established Triple M Metal in 1975. Now, more than 50 years later, we have grown from modest beginnings to become one of North America’s largest, privately held, fully integrated recyclers of ferrous and non‑ferrous scrap metals. Our growing enterprise operates 45 facilities across North America, including Canada, the United States and Mexico, with additional interests in Europe.

Our established and far-reaching geographic network means we are optimally positioned to maintain and service our current customer base while making strides in new and emerging markets. We strive to build confidence and value from local or community‑based peddlers to the most prominent international companies by providing customized solutions that deliver on all metal recycling and process needs.

The Customer Experience and Trader Support Administrator is responsible for managing and coordinating day‑to‑day departmental functions, supporting sales staff and ensuring customer satisfaction. This role provides support to Trading, Logistics, Order Processing, Operations and Accounting departments. There is 1 existing vacancy for this position.

We are transforming the way we work and want you to be a part of it!

What Do We Offer

Casual dress

Company events

Dental care

Extended health care

Life insurance

On‑site parking

Paid time off

RRSP match

Tuition reimbursement

Vision care

Wellness program

Responsibilities

Accounts Payable/Accounts Receivable duties as required.

Sorting/organizing paperwork daily.

Checking, pulling and matching sales and purchasing tickets.

Generate sales and purchase settlement reports.

Analyze discrepancies and unbilled/unpaid tickets.

Process sales and purchase invoice adjustments/reversals as required.

Assists department members as required.

Perform filing and general administrative tasks as required.

Liaise with other department/customers/vendors.

Produce various customer/vendor reports in excel.

Other duties as assigned by department supervisor.

Qualifications

Previous experience performing AP/AR functions (1 - 2 yrs.).

Proven ability to organize, prioritize, problem‑solve and ensure accuracy (attention to detail).

Proven ability to demonstrate good communication skills with a positive attitude.

Proficient computer skills, Great Plains, MS Office suite of products.

Knowledge of accepted accounting and bookkeeping principles and procedures.

OSSD or equivalent is required.

Triple M Metal LP is an Equal Opportunity Employer, and we welcome diversity in the workplace. We encourage applications from all qualified individuals, including visible minorities, Aboriginal People, and people with disabilities. To request any accommodation, you may require participating in the recruitment process (including alternate formats of materials or accessible meeting rooms) contact us at  to discuss your needs. Please note that artificial intelligence (AI) is not used in the screening, assessment, and/or selection of applicants as part of our recruitment process.

We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

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