Warranty & Maintenance Administrator

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial‑minded organization that welcomes and supports individual ideas and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

As a  Warranty Administrator  you will work closely with Warehouse, Safety and our Shop team to manage complete and accurate processing of warranty claims. You will be expected to contribute to the operational efficiency of the Service Department. The incumbent will also be responsible to analyze transaction history in our system, reconcile and prepare weekly/monthly reports.

Responsibilities

Perform daily review of all completed truck repairs, and determine repairs that are covered under warranty

Submit warranty claims through manufacturers website and follow up with claims

Track and document damaged inventory received from suppliers, for reimbursement or credit

Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedures manual

Check each repair order against the truck’s service history to avoid making duplicate claims

Maintain a record of all claims submitted, returned/rejected, or paid and the current status

Provide a daily report to the service manager regarding claims status

Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission

Qualifications

Post‑secondary diploma in Business, Supply Chain or equivalent

Inventory management experience is an asset

Excellent communication skills (written, verbal and presentation)

Strong analytical skills and proficiency in MS Office is required

Ability to work independently in a fast‑paced environment

Benefits

Competitive Salary

Healthcare Benefit Package

Career Growth

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