Temporary Manager, Wholesale Metering; Non-Union

Temporary contract – 12 months. Full‑time, 35 hours per week, Hybrid location:
Brampton, ON (Kennedy Rd). Status: vacancy. Salary Grade: 17 (116,368 – 145,460 annually).

• Report to the Director, Metering Services and oversee the wholesale metering function, ensuring regulatory compliance, customer and client relationships, business development, operational performance and delivery of high‑quality wholesale metering services.
• Provide technical leadership and direction related to metering systems, metering technologies and industry best practices.
• Design, plan and implement operational improvements focused on productivity, efficiency, cost optimisation and enhanced customer service.
• Review, recommend and oversee metering software, communications systems and meter reading technologies.
• Prepare and review technical documentation, including electrical drawings, cabling designs and work schedules.
• Maintain all required Independent Electricity System Operator (IESO) documentation and databases associated with registered wholesale metering points.
• Approve and stamp technical drawings requiring Professional Engineer (P.Eng.) authority.
• Manage IESO site maintenance activities, audit requirements, Meter Trouble Report (MTR) investigations and resolutions.
• Coordinate IESO registration activities and provide technical expertise throughout the registration process.
• Provide metering and technical support related to power quality and operational issues.
• Contribute to Accredited Meter Service Provider (MSP) and Accredited Meter Verifier product development strategies and business plans.
• Identify and pursue opportunities to grow the metering services business through new contracts, client relationships and acquisition opportunities.
• Lead responses to Requests for Proposals (RFPs), including pricing strategies, proposal development, contract negotiations and client agreement management.
• Support the development of annual business plans, budgets, forecasts and resource plans.
• Manage departmental budgets and exercise signing authority in accordance with corporate policies.
• Oversee the organization’s wholesale metering and meter service obligations.
• Ensure compliance with all applicable IESO Market Rules, Measurement Canada requirements and other regulatory obligations related to metering.
• Maintain accreditation and compliance requirements associated with Meter Market Participant obligations.
• Plan and oversee meter reverification and seal extension programs as required.
• Lead interval metering and large customer metering programs.
• Maintain effective document control and record management processes.
• Monitor regulatory developments and implement required changes to policies, procedures and operational practices.
• Build and maintain strong relationships with internal and external stakeholders, including customers, clients, regulators and industry partners.
• Collaborate with customers, clients, regulators and industry partners to address metering, billing and service‑related matters.
• Represent the organization at IESO, Measurement Canada and industry committee meetings.
• Act as a trusted advisor on metering services, customer connections and value‑added solutions.
• Provide leadership, coaching, mentorship and performance management to support employee engagement and development.
• Lead workforce planning activities to ensure the department has the resources and capabilities required to meet business objectives.
• Manage departmental projects and strategic initiatives to ensure delivery within established timelines, quality standards and budgets.
• Identify, recommend and implement process improvements, policies and procedures that enhance operational effectiveness.
• Participate in recruitment, selection, succession planning and talent development activities.
• Support employee growth through training opportunities, technical guidance, performance feedback, recognition and corrective action when required.
• Promote and maintain a strong safety culture across the department.
• Ensure compliance with all applicable health, safety, environmental and regulatory requirements.
• Provide leadership and guidance to support protected work practices and continuous…