Senior Product Manager for CRM Platform

Lead the transformation of a mission-driven CRM platform as a Senior Product Manager based in Canada. Shape product vision and secure community relationships through strategic insights and collaboration.

This role focuses on developing a scalable CRM solution and demands a blend of product leadership, data-driven decision-making, and user empathy. You will craft the product roadmap and guide initiatives in supporter data, segmentation, and communication experiences. Your expertise will help transform emerging products into impactful, user-friendly solutions for organizations globally.

Key Responsibilities:

• Define and execute the CRM product vision and roadmap

• Own product data model and segmentation logic

• Partner with engineering on technical decisions

• Develop audience management capabilities for better engagement

• Conduct user research and translate insights into product requirements

Requirements:

• 5+ years in product management, especially B2B SaaS

• Strong understanding of complex data models and architecture

• Experience in building data-intensive products like CRMs

• Familiarity with communication platforms like email marketing

• Ability to analyze user behavior to inform product strategy

Elevate product management in a remote environment by delivering a CRM that enhances community relationships.
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