Bilingual Administrator Customer Agreements

Position: Bilingual Administrator for Customer Agreements
Become a Bilingual Customer Value Agreements Administrator s full-time role emphasizes contract management, customer support, and maintenance planning within a leading industry setting.

As a key member of the team, you'll oversee all aspects of customer contracts, from setup to maintenance and billing. Collaborate across departments to deliver exceptional service and ensure contract compliance while actively participating in process improvements and training initiatives. Your analytical skills will contribute to enhanced customer satisfaction and operational efficiency.

Key Responsibilities:

• Administer and manage CVA contracts effectively

• Coordinate maintenance schedules and monitor service intervals

• Process contract billing and invoicing accurately

• Analyze operational reports for business decision support

• Train and onboard new team members on best practices

Requirements:

• Relevant post-secondary education or equivalent experience

• Background in contract administration or billing operations

• High attention to detail with problem-solving skills

• Strong proficiency in Microsoft Excel

• Bilingual in English and French will be advantageous

Leverage your bilingual skills and contractual expertise to excel at Toromont Cat Power Systems.
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