Dispatch Coordinator in Ontario

Position: Dispatch Coordinator Role in Ontario
Join the Johnson Controls team in Ontario as a Dispatch Coordinator, where you’ll play a key role in ensuring effective service operations. This on-site role prioritizes customer feedback and efficient service ticket management.

As a Dispatch Coordinator, you will oversee the coordination of service tasks while reporting on service statistics.

Your role includes managing purchase orders for necessary parts and working closely with installation teams during project completions. Flexibility is required for shifts in the 24-hour call center.

Key Responsibilities:

• Monthly and weekly reporting of service tickets

• Coordinate service department tasks with management

• Generate purchase orders for service needs

• Collaborate with installation teams for handover processes

• Gather data for final project close-out documents

Requirements:

• High school diploma or equivalent required

• 1-2 years related work experience

• Strong communication skills with clients

• Basic project accounting or costing experience preferred

• Proficiency in Microsoft Word, Excel, and ACCESS

Make your mark in an integral role at Johnson Controls, driving service quality and customer satisfaction.