Front Office and Reservations Coordinator

Step into the essential role of Front Office and Reservations Coordinator, where you will lead operations while maximizing guest satisfaction and revenue. Your expertise will be vital in managing all aspects of hotel reservations.

In this dynamic role, you will oversee both individual and group reservations, ensuring accuracy and efficiency through the Property Management System (PMS). Alongside managing reservations, you will provide leadership support to the Front Office team, assisting with training and daily operations. This position is ideal for those who enjoy a multifaceted duty in a hospitality environment.

Key Responsibilities:

• Manage group and individual hotel reservations

• Monitor and maintain inventory alongside rates

• Ensure accuracy in the Property Management System

• Process modifications and cancellation requests

• Train and coach front desk staff as needed

Requirements:

• Experience in hotel reservations or front desk preferred

• Strong organization and time-management capabilities

• Excellent communication skills, both verbal and written

• Supervisory experience is a plus

• Must be flexible to work various shifts

Bring your leadership and guest service skills to the Front Office and Reservations Coordinator position.
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