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Customer service manager - retail

Job in Brampton, Ontario, Canada
Listing for: Tire World Inc.
Full Time position
Listed on 2026-06-27
Job specializations:
  • Management
    Operations Manager, Retail & Store Manager
Job Description & How to Apply Below
Overview
Languages
English

Education
Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

Location
On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Direct and control daily operations

Evaluate daily operations

Plan and organize daily operations

Manage staff and assign duties

Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

Determine merchandise and services to be sold

Implement price and credits policies

Plan budgets and monitor revenues and expenses

Determine staffing requirements

Resolve issues that may arise, including customer requests, complaints and supply shortages

Recruit, hire and supervise staff and/or volunteers

Conduct performance reviews

Supervise office and volunteer staff

Supervision
5-10 people

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