Team Supervisor Society

Position: Team Supervisor for Society 58
Location: Georgetown

Drive success in the Supervisor role at the Alma Mater Society in Kingston, Ontario. This position focuses on leading a dedicated team at Society 58, emphasizing excellent customer service and efficient operations.

The AMS is looking for a Supervisor who excels in problem-solving and conflict management to support Society 58's vibrant student services. Responsibilities include guiding staff through sales processes, managing service standards, and addressing customer inquiries professionally. This crucial role fosters a commendable workplace culture while serving the Queen’s community effectively.

Key Responsibilities:

• Manage sales processes for various ticket options

• Assist with deliveries and inventory management

• Coach and train new employees for peak performance

• Resolve customer complaints to enhance satisfaction

• Participate in team events for community building

Requirements:

• Experience supervising and inspiring a team

• Demonstrated customer service and interpersonal skills

• Ability to manage time efficiently in a fast-paced setting

• Availability for flexible hours, including weekends

• Commitment to AMS policies and ethical standards

Combine your leadership prowess and customer service abilities to enhance Society 58's impact at the AMS.
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