Senior Director of Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Senior Director, Distribution Centre Operations is accountable for the overall performance, strategy, and leadership of a large-scale distribution centre. This role leads end-to-end operations to deliver on financial, service, safety, quality, and compliance objectives, while driving continuous improvement and enterprise alignment.

As a key enterprise leader, you will set strategic direction, lead large and complex teams (including unionized environments), and partner cross-functionally to optimize supply chain performance and customer outcomes.

Location:

On-Site

Key Responsibilities

Enterprise Leadership & Strategy

Define and execute long-term operational strategies aligned to business priorities and LRP

Translate enterprise strategy into actionable plans, KPIs, and performance outcomes

Partner with national and regional stakeholders to optimize end-to-end supply chain performance

Operational Excellence & Performance

Lead all distribution centre operations, ensuring delivery of financial, service, safety, and quality targets

Own and manage operating and capital budgets, including cost optimization and capital planning

Leverage data and analytics to drive fact-based decision-making and profitability

Continuous Improvement & Transformation

Champion a culture of continuous improvement using Lean and Six Sigma principles

Drive standardization, process optimization, and scalable solutions across the operation

Lead large-scale initiatives across safety, quality, cost, sustainability, and service

Compliance & Risk Management

Ensure full compliance with Health Canada regulations, cGMP standards, and internal policies

Lead programs that ensure operational integrity, audit readiness, and risk mitigation

People & Culture Leadership

Build and lead high-performing, inclusive teams focused on engagement, development, and accountability

Provide leadership across a large, complex workforce, including unionized employees

Partner with labour relations to maintain strong, collaborative union relationships

Stakeholder & Market Leadership

Monitor market trends and competitive landscape to identify risks and opportunities

Influence enterprise decisions through strategic insight and operational expertise

Minimum Qualifications

Bachelor’s degree in Business, Supply Chain, Engineering, or related field

12+ years of progressive leadership experience in distribution, logistics, or operations

7+ years leading large, complex, multi-layered teams

Preferred Qualifications

Experience leading unionized operations and working within collective agreements

Strong knowledge of distribution, warehousing, and supply chain operations

Understanding of cGMP and regulatory requirements (Health Canada)

Proven experience managing large-scale budgets (opex and capital)

Demonstrated success leading enterprise-level transformation and continuous improvement initiatives

Key Capabilities (M5 Alignment)

Enterprise leadership and strategic influence

Financial and operational accountability at scale

Advanced data-driven decision-making

Change leadership and transformation execution

Executive presence and stakeholder influence

Talent development and organizational leadership across multiple levels

We Offer

A collaborative, inclusive, and purpose-driven environment

Opportunities to lead at enterprise scale and drive meaningful impact

Competitive total rewards package

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market…