Brampton Retail Customer Service Manager

Join the retail environment in Brampton as a Customer Service Manager overseeing daily operations and enhancing customer satisfaction. This permanent, full-time position emphasizes staff leadership and operational efficiency.

In this pivotal role, you will manage a team of 5-10 individuals while directing daily activities within the retail space. Your responsibilities will include evaluating market trends, implementing pricing strategies, and resolving customer-related issues efficiently.

Key Responsibilities:

• Plan and organize daily operations effectively

• Supervise staff and assign tasks diligently

• Monitor budgets and assess revenues and expenses

• Resolve customer complaints and supply challenges

• Recruit and evaluate team performance regularly

Requirements:

• Must hold a secondary school graduation certificate

• Experience of 1-2 years in a retail management role

• Authorized to work in Canada is essential

• Role requires presence at the physical location

• Able to supervise a team of 5-10

Utilize your managerial skills to enhance retail operations and customer service in this Brampton location.
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