Account Executive, Inbound

Are you a person that wants to empower small businesses?

Then Jobber might be the place for you! We’re looking for an Account Executive – Inbound to be part of our Sales department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

• Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates.
• They all have an incredible passion for sales, our customer, and a connection to our purpose. This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily. They are also focused on growth personally and professionally and are supported through regular 1:1’s which focus on performance, coaching, long-term development, and consistent feedback from peers and leaders.

The role:

Reporting to the Manager, Sales, the Account Executive will play a significant role in developing relationships and trust with small businesses in our journey to power the world of mobile services. Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount.

• Drive connection with potential customers through phone, email, and sms outreach.
• Connect with small businesses to develop an understanding of their challenges and goals.
• Provide recommendations on how to best utilize Jobber, from specific workflows to feature fits.
• Demonstrate the value of Jobber through conversation, social proof and product demonstrations.
• Partner with Sales Development Representatives (SDRs) to create a strong customer experience and exposure to the Jobber product.
• Manage and close opportunities generated by SDRs.
• Run discovery calls and deliver product demos.
• Close new business and help customers confidently choose Jobber.
• Attach add ons users and other features that help customers get more value from Jobber.
• Book new customers into onboarding to set them up for success.
• Track key information in Salesforce for follow-up, knowledge sharing, and analytics.

To be successful, you will need:

• Demonstrated experience in a sales environment with commission and/or targets.
• Drive urgency and excitement; sell in a dynamic environment with a fairly short sales cycle.
• Be driven, tenacious and disciplined; balance ups and downs and bring the best daily.
• Find solutions; take care of issues and think on your feet.
• Be data driven; source, interpret and create a narrative based on data.
• Be coachable and adaptable; flexible and comfortable with change and ambiguity.
• Enjoy technology and share excitement.
• Have a clear and confident communication style; active listening and consultative approach.
• Previous experience with a Customer Relationship Management (CRM) system, preferably Sales Force.

Required shift hours:

Monday – Thursday, 11 am – 8 pm and Friday from 9 am to 6 pm MST

What you can expect from Jobber:

• A total compensation package that…