Shipping Coordinator

Sunterra Horticulture, a division of Profile Products, is a leading Canadian producer of premium sphagnum peat moss. We provide high-quality growing media solutions to greenhouse operators, soil blenders, and horticultural professionals across North America. With operations in Saskatchewan and Manitoba, we are committed to sustainable harvesting practices and delivering products that help growers achieve exceptional results.

This is a 40-hour a week position;
This position is Seasonal typically operating May-November.

• Answer and direct incoming phone calls to the appropriate departments.
• Provide general clerical assistance to support daily office operations.
• Maintain and update the shipping calendar for all Manitoba locations to ensure accurate scheduling and communication.
• Review incoming orders, ensure accuracy, and prepare necessary documentation for fulfillment.
• Prepare, process, and organize shipping documents in accordance with company and customer requirements.
• Generate and send invoices to customers in a timely and accurate manner
• Other duties as assigned

Essential

Qualifications:

• 1-2 years of experience in scheduling coordination and/or customer service (preferred but not required)
• Proficiency with computers and Microsoft 365 (Outlook, Excel, Word, Teams, etc.)
• Strong ability to work under pressure, especially during busy seasons
• Excellent organizational skills with the ability to prioritize and manage multiple tasks at once
• Strong communication skills and attention to detail
• Ability to maintain a professional demeanor when interacting with teammates, customers and suppliers

Job requirements:

• Ability to read, write, and speak English.
• Must have own means of transportation to and from work.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or listen.
• Required to stand, walk, and use hands to fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
• Ability to lift and/or move up to 50 pounds.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Office setting
• Hands-on engagement with employees, leaders, and internal teams

Employee Benefits & Perks

• Health Care Spending Account (HCSA) to support your health and wellness needs
• EAP program offering confidential counseling and wellness resources.
• On‑the‑job training with opportunities to grow your skills
• Competitive wages aligned with industry and market standards
• Corporate discount programs for savings on products and services
• Supportive team environment focused on safety and growth