Operations Manager Hillcrest

Position: Operations Manager at Extendicare Hillcrest
Lead operational excellence at Extendicare Hillcrest Place as Operations Manager. Oversee financial management, HR processes, and team development in a long-term care environment.

In this full-time role, you will elevate Extendicare's mission by managing administrative and operational functions within a long-term care home. Collaboration with the Executive Director and leading an administrative team are central to your responsibilities. Your expertise in financial management, payroll, and compliance will ensure the delivery of quality care and services.

Key Responsibilities:

• Manage payroll, scheduling, and HR processes accurately

• Supervise resident billing and collection activities

• Develop budgets and monitor financial performance

• Ensure compliance with laws and policies

• Coach administrative staff to enhance service quality

Requirements:

• Post-secondary education in Business, Accounting, or HR

• 3-5 years in office operations, preferably in healthcare

• 2-3 years of leadership experience required

• Proficiency in Microsoft Office and cloud systems

• Excellent problem-solving and analytical skills

Drive operational improvements and foster a caring environment as Extendicare Hillcrest's Operations Manager.
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