Technical Service Specialist at DSL

Become a Technical Service Specialist at DSL, focusing on high-quality food service equipment maintenance and customer engagement across Western Canada. Enhance your skills in a supportive and innovative environment.

In this pivotal role, you will maintain food service equipment to ensure optimal performance.

Experience with brands like Henny Penny and Franke Coffee is beneficial. You will be addressing customer service needs promptly while utilizing the latest tech, providing both in-field and telephone support.

Key Responsibilities:

• Maintain and repair a variety of specialty machines

• Interact with customers to resolve issues effectively

• Respond quickly to on-call service emergencies

• Track service requests using DSL’s Android app

• Maintain an accurate inventory of parts in your vehicle

Requirements:

• Refrigeration Journeyman or Apprentice experience preferred

• Strong background in customer-facing technical roles

• Excellent detail-oriented customer service skills

• Smartphone savvy and tech adaptable

• Valid Class 5 driver’s license for local travels

Support DSL's mission by ensuring exceptional service and craftsmanship in food equipment solutions.
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