Receptionist, Administrative​/Clerical

Facility: Victoria Crossing Rehabilitation
Position: Receptionist
Location: Brandon, FL
Shift: Part-Time | 4:00 PM – 8:00 PM
Pay Rate: $17.00 per hour

Victoria Crossing Rehabilitation is seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for residents, families, visitors, and staff. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and provides exceptional customer service.

• Greet residents, families, visitors, vendors, and staff in a courteous and professional manner.
• Answer, screen, and direct incoming telephone calls promptly and efficiently.
• Manage visitor sign-in/sign-out procedures and issue visitor badges as needed.
• Provide general information and assistance to residents, guests, and staff.
• Operate multi-line telephone systems, paging systems, voicemail, and call transfers.
• Assist department managers with clerical and administrative duties.
• Perform filing, typing, scanning, copying, and data entry tasks.
• Maintain resident directories, office records, and contact information.
• Support payroll and Business Office functions as assigned.
• Receive, sort, and distribute incoming mail and packages.
• Track administrative deadlines, renewals, and office activities.
• Order and maintain office supplies according to purchasing procedures.
• Operate standard office equipment, including copiers, printers, scanners, and fax machines.
• Maintain confidentiality of resident and facility information in compliance with HIPAA regulations.

• High school diploma or equivalent required.
• Minimum of one (1) year of receptionist, clerical, or administrative experience required.
• Previous experience in a healthcare, rehabilitation, skilled nursing, or long-term care setting preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organizational, and multitasking skills.
• Professional appearance with a positive, customer-service-focused attitude.
• Ability to remain calm, organized, and effective in a fast-paced environment.
• Ability to read, write, speak, and understand English.

Background screening information:
Florida Clearinghouse