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Customer Assistance Specialist – Community Impact
Job in
Brandon, Hillsborough County, Florida, 33508, USA
Listed on 2026-08-14
Listing for:
New Mexico Gas Co - Peoples Gas - Tampa Electric
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Tampa Electric Company in Florida is seeking a CE Customer Assistance Advisor to support customer referrals, determine eligibility, and coordinate agency assistance. This role serves Leads and manages escalated referrals, ensuring timely follow-up and accurate documentation.
You will work with social service functions like Medical Watch and Share Program, handle agency partnerships, and maintain compliance with HIPAA requirements. A strong customer service background and teamwork are essential.
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