Dental Revenue Cycle Manager

We are growing and looking to add a Revenue Cycle Manager to our team managing RCM for our 5 well established practice locations.

The right candidate for this opportunity will reside full time in Eastern Time Zone locations. You should have extensive experience with all facets of Revenue Cycle, dental insurances and dental practice management software (Open Dental required). Must have experience working within the portals and websites of all insurances. Must have experience working all levels of accounts receivables, both patient and insurance, aged and new.

• Organize and Strategize to Increase Collections
• Improve Insurance Processing
• Work with Leadership to Develop, Plan, Organize, and Implement Revenue Cycle Policies and Workflow to Achieve Operational Excellence
• Maintain confidentiality in Compliance with HIPAA regulations.
• Follow up on Denied / Rejected Insurance Claims
• Train Front Office Teams on Required Images, Narratives and Supporting Documentation to Process Claims.
• Post Insurance Checks
• Audit Patient Accounts
• Reduce adjustments and Bad Debt
• Process Patient Refunds
• Oversee Resolution of Contract Payment Issues and Assisting in Collection Efforts.
• Liaison with and Support to the Dental Offices on Insurance Posting, Insurance Verifications, EOB Training, etc.
• Assist in External Financial Statement Audits, Insurance Audits/Inquiries, and Internal Compliance Requests.
• Other Duties as Requested or Assigned

• Minimum of 5+ years of dental billing, AR or revenue cycle experience. Multi-site experience required.
• HS Diploma minimum; prefer advanced education in a related field.
• Knowledge of Dental Insurance and Terminology and Dental Software, Open Dental strongly preferred.
• Motivated to Collect & Resolve Claims
• Excellent Written and Verbal Communication
• Excellent Working Knowledge of MS Office, Excel and Proficient Computer Skills in General
• Extremely Detailed and Organized
• Must be a Self-starter and a Self-motivator.
• Experience handling more than a million dollars a month a month in claims
• Ability to Work Independently and Follow Through on Tasks
• Strong Team Player, Analytical, Critical Thinking and Problem-solving Skills
• Ability to communicate within all levels of the organization.

This position could be remote or hybrid for the right candidate with occasional travel.