Financial Aid Manager

Job Description

The Position Description below is intended to describe the general nature and level of work being performed by people assigned to this job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the discretion of supervisors.

FLSA:
Non‑Exempt

Financial Aid Manager

Financial Aid

Institute Director

Meet with potential students to determine what they are eligible to receive in Financial Aid and have them financially packaged prior to class start. Process all aid and ensure student graduates with a zero balance.

• Meet and greet students, give business card, discuss setting a financial aid appointment and advise them to complete the FAFSA prior to appointment. Call student prior to FA appointment to ensure they have completed the FAFSA.
• Meet with potential student for a financial aid appointment to determine the student’s intention on how to pay for school. Pull ISIR prior to FA meeting (if available) check NSLDS for LEU (lifetime eligibility usage) and student loan default and discuss with student their options. Present student with award letter and if agreeable, have student sign award letter, FA docs and have them complete MPN.
• Communicate with Admissions status of student visit after appointment is conducted and update Sales Force with notes regarding the appointment.
• Set any follow up financial aid appointment for any additional documentation that may be required if necessary or have student submit via email within 48 hours.
• Submit all documents required to FAS EDGE system for review. Once verification is cleared, review file and award letter to ensure no changes need to be made. Print and file watermarked file in student’s file. Notify student of any changes to their original award letter.
• At the start of a new class, enter all tuition and fees charges in FAME. Set-up award logs for funding for each student.
• Complete an on-line FASAPP for each student to set up funding for Pell grants and loans.
• Submit rosters to collections for any gap student payments, submit any signed TFC contracts for extended gap payments.
• File (or scan to SharePoint) all student documents.
• Review MPN missing list in FAS Line and reach out to student to have them complete.
• Print and file all loan certification documents from FAS Line.
• Pull report every other week for students reaching 900 hours for COS program and complete FASAPP to request grade level 2 loans and/or Pell for crossover funding.
• Review monthly AR report to identify any gaps or students that need to be updated for completeness.

• Due to our commitment to the environment, a strong alignment to the Aveda mission is essential.
• Adhere to company policies and procedures.
• Participate in team meetings.

• Minimum Requirements:
  
  Bachelor's degree in business related field preferred.
• Previous financial aid processing experience.
• Detail oriented.
• Excellent organization skills.
• Strong computer skills especially in MS Excel, Word, and Outlook.
• Excellent verbal and written communication skills.

There are no supervisory responsibilities for this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand;

walk; use hands to handle or feel; reach with hands and arms; talk or hear; and smell. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in a variety of environments. These include but are not limited to driving in the employee's car and working in various salons or spa environments.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Full-time