Technical Training Lead; ADI

At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We have been lighting the way for West Central Florida for more than 125 years and we’re just getting started.

Tampa Electric and its sister companies are required to provide critical services to our community during emergencies. Team members must participate in response and recovery activities related to emergencies and disasters to maintain service for our customers. This may require working in normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

Responding to storms will be considered a condition of employment.

The ADI Training Lead is responsible for assessing, planning, developing, implementing, and administering all training, knowledge transfer, and operational readiness activities for the Advanced Delivery Infrastructure (ADI) Program. The role drives the post‑go‑live training and support operating model, ensures standardized training and documentation practices, and fosters user readiness through structured learning, reinforcement, and sustainment strategies. Responsibilities also include managing relationships across business, technology, PMO, Change Enablement, and external partners to ensure successful adoption and long‑term program value.

• Design, implement, and maintain the post‑go‑live training and support operating model, including sustainment processes, knowledge transfer activities, and continuous learning strategies.
• Own end‑to‑end execution of ADI training initiatives, including training needs assessments, curriculum development, content delivery, completion tracking, and effectiveness measurement.
• Establish and maintain standardized training, operational, and knowledge transfer documentation, ensuring version control, governance compliance, and accessibility.
• Develop and manage training schedules, coordinate training logistics, manage enrollments, and align delivery activities with program timelines and deployment waves.
• Partner closely with business unit SMEs to capture operational knowledge, validate content, and ensure learning materials accurately reflect business processes and system functionality.
• Design and develop role‑based training materials, job aids, and performance support tools that combine system, process, policy, and procedural content.
• Test and pilot training materials, facilitate train‑the‑trainer activities, and support instructors to ensure consistent and effective delivery.
• Support end‑user readiness through reinforcement activities, post‑training support, feedback collection, and continuous improvement efforts.
• Collaborate with Change Enablement, PMO, Technology, and business teams to ensure training deliverables align with overall program objectives and milestones.

Key internal relationships include ADI Program leadership, Change Enablement, PMO, Technology teams, Operations, frontline employees, and business unit SMEs. Key external relationships involve external vendors, training partners, consultants, and system providers to support training development, delivery, and adoption.

Education Required: Two‑year degree in Education, Training & Development, Organizational Development, Communications, Business, or a related discipline from an accredited institution.

Experience

Required:

Minimum of six (6) years of training development, coordination, instructional design, knowledge transfer, or learning delivery experience within project or program environments.

Preferred: Experience supporting enterprise technology implementations, transformation programs, and post‑implementation sustainment models. Familiarity with SCORM/xAPI standards and experience designing, developing, and evaluating courses using instructional systems (LMS). Certification in instructional design, training development, change management, or a related discipline.

Proven experience designing and delivering enterprise training programs, strong curriculum development and documentation management…