Front Desk Representative

Job Description

• Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clip boards on the front desk counter.
• Greeting patients upon arrival and informing them of any delays in clinic/wait times.
• Providing patient with all required paperwork and instructions on how to complete.
• Ensuring the patients have completed all of the required paperwork and have signed the Lifetime Authorization and HIPAA forms as well as the bottom of their Charge ticket.
• Obtaining and scanning of the patient’s photo identification and insurance card(s) into EOB Express on every visit.
• Verifying a valid authorization is present in the patient’s account in Centricity Groupcast.
• Updating any information the patient has corrected on their face sheet in Centricity Groupcast and printing a revised copy for the patient’s chart.
• Ensuring the patient’s insurance benefits have been verified within the past 90 days.
• Collecting all co-pays, deductibles, and outstanding patient balances.
• Checking in patients by arriving the appointment in Centricity Groupcast.
• Preparing all paperwork and charts for next day’s clinic.
• Assist Cashier by scheduling patient’s follow up appointments as needed.
• Ensuring clinics run smoothly by informing Supervisor of any problems or issues to ensure they are quickly resolved.
• All other duties as assigned.

• High School Diploma. 1.5 years’ experience in a medical environment.

• Shift: Monday-Friday 8am-5pm
• Advantages of this Opportunity:
• Competitive salary $12.00 per hr.
• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO