General Manager - Brandon; FL

Position: General Manager - Brandon (FL0207)
Be Bold. Be Kind. Be You.

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General Manager

Description:

The General Manager (GM) is the CEO of their Mod Wash site. The GM has full responsibility for the site’s people, performance, culture, and profitability. They operate with an ownership mindset — making daily decisions that drive long term success, while fully supporting Mod Wash standards, values, and strategy.

The GM is expected to think and act like a business owner:owning results, developing leaders, safeguarding the brand, and continuously improving operations.

What "CEO of the Site" Means in Practice
1. Full Accountability Own site level P&L results

Labor, revenue, expenses, membership growth, guest satisfaction

Problems are the GM’s to solve, not escalate by default
2. People Leadership Hire, develop, and retain a winning team Build future leaders, not just fill shifts

Set the tone for culture, expectations, and execution
3. Decision Making Authority Make real time operational decisions

Adjust staffing, priorities, and execution to meet business needs

Operate within company guardrails — but lead decisively
4. Brand & Community Stewardship Be the face of Mod Wash in the community

Protect and elevate the brand with every guest interaction

Take pride in the site as their business

Position Requirements :

Create and maintain a positive, team-oriented work environment

Attract, recruit, train, and develop all attendants, key holders, and assistant general manager

Trained to perform preventive maintenance and repairs equipment

Manage chemical inventory, scheduling, labor costs, and equipment functionality

Perform required administrative duties including disciplinary action, terminations, scheduling, employee relations and life cycle recruiting

Continuously seek ways to improve the business

Ensure compliance with legal requirements and company policies and procedures

Ensure that safety and security are emphasized, practiced, and periodically reviewed, and that employees are trained in appropriate responses

Lead the team with a strong sales mindset, driving performance and guest experience

Participates in the hiring and training of hourly team members

Conducts performance evaluations that are timely and constructive

Handles discipline and termination of employees as needed and in accordance with company policy

Physical Requirements:

Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
Be on your feet for extended periods of time/ the entire work shift

Physically able to bend, stoop, squat, kneel, reach, step to perform job duties

Ability to carry, lift, push, pull, and move up to 50 pounds

Alert and able to maneuver around moving vehicles and equipment

Safely climb and maneuver a 12ft ladder

Respond quickly to sounds

Move safely over uneven terrain and in confined spaces

See clearly and respond to dangerous situations

Must have the ability to be mobile and engaged with all Mod Team members and customers at pay station, tunnel entrance, and vacuum lotModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Job Types: Full-Time#INDD
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