Agency Title Clerk - Brandon

About this position

We currently have a great opportunity for an Agency Title Clerk at one of our Tag Agencies. This location offers a great working environment, and great pay, vacation, life insurance paid by company, 401k with a match.

We will train the right candidates. Relatable experience is a plus, such as:

• Loan Processor
• Claims Processor
• Mortgage Loan Processor
• Bank Teller
• Insurance Agent
• Knowledge of transactions / paperwork processing

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Abilities:

• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to remain calm and courteous under pressure.
• Attention to detail and ability to accurately record information.
• Basic computer proficiency, including familiarity with relevant software applications.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and work schedules.

• Provides telephone and/or email customer service.
• Completes Motor Vehicle forms and title documents.
• Keeps office and paperwork organized.
• Stops, starts, and returns to interrupted tasks.
• Scans and files documents.
• Maintains inventory control.
• Prepare transactions for Motor Vehicle Run.
• Reviews and corrects completed transactions.
• Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
• Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
• Processing of handicap permits.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Interacting with the general public on a daily basis.
• Responding promptly and politely to customer inquiries.
• Acknowledging and resolving customer issues.

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

High school diploma or general education degree (GED); and equivalent combination of education and experience.

Ability to pass criminal background check.

• Employee is regularly required to stand, use hands, reach with hands and arms, and talk or hear.
• Employee is occasionally required to walk, sit, climb or balance, and stoop, kneel, crouch or crawl.
• Employee may occasionally lift and/or move up to 10 pounds.
• Vision requirements: close vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

• Benefits waiting period after 30 days, the 1st day of the next month would apply.
• Only full-time employees are eligible for benefits.
• Paid time off.

• Monday to Friday with alternate Saturdays.

• Tag Agency: 3 years (Preferred)
• Title processing: 3 years (Preferred)
• Document management: 4 years (Preferred)
• Ability to commute to location.

$17 - $20 Hourly Wage

Pay will be based on experience and knowledge.