Direct Support Professional; DSP Lead - Intermediate Care Facility

Company Overview

Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team.

At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.

Full‑time employees:

• Medical Coverage: HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, free imaging, and surgery
• Dental and vision coverage
• Company‑paid life, short‑ and long‑term disability insurance
• 401(k) with up to 2.5% match
• Tuition assistance and reimbursement, employee assistance program, and more!

Part‑time and part‑time on‑call employees:

• Quest, Inc. provides 401(K) with company match and EAP for part‑time/part‑time on‑call employees

Sunday 6:45 a.m. – 11:15 p.m., Monday – Wednesday 2:45 p.m. – 11:15 p.m.

• Provide leadership and direction to Direct Support Professionals on shift. Responsible for implementation of services outlined in Habilitation Plan, IPP and daily schedule for all individuals in the homes. Responsible for overall quality of care, safety, and supervision of all individuals in the homes. Responsible for driving large capacity vehicles to transport all individuals in the homes.
• Responsible to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess an individual’s needs at all times.
• Master all skills and competencies of a Direct Support Professional 3:
• Provide assistance with personal care for all residents as needed including toileting, bathing, dressing and hygiene needs.
• Operate large capacity vehicles (10–12 passenger vans and wheelchair busses).
• Implement active treatment, training programs, competency checks, behavior plans/protocols and service goals including self‑help, daily living, social skills, leisure activities and community inclusion for all residents.
• Safely lift, transfer and reposition all residents as outlined in daily schedules.
• Ensure safety for residents who eat orally during mealtimes.
• Complete housekeeping duties daily.
• Ensure adequate supervision of residents in the home and may stay past scheduled hours until staff arrive for the next shift or back‑up staffing is arranged.
• Report to work during inclement weather to ensure adequate supervision and care of all individuals in the home, including sheltering in place during a hurricane.
• Ensure that the home has adequate supplies accessible to all staff and residents.
• Ensure daily documentation is completed by all staff members during each shift.

• 18 years of age or older (required)
• High School Diploma (required)
• Valid FL Driver’s License with no major driving violations at all times (required)

• 6 months of experience working with persons who have Developmental Disabilities or working in an intensive behavior, psychiatric, nursing home or childcare (required)
• Supervisory experience (preferred)

Quest, Inc. is a drug‑free workplace and an Equal Opportunity Employer. We grant equal employment opportunities to all qualified persons without regard to race, color, sex, religion, age, national origin, disability, veteran’s status, marital status, citizenship status, genetic information or any other category prohibited by local, state or federal statute.

• Stay healthy with enhanced coverage – medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgery
• Full smile & clear vision – dental and vision plans to keep you covered head to toe
• Security for you and your family – company‑paid life and disability insurance coverage, plus long‑term disability at no cost to you
• Short‑term coverage when you need it – short‑term disability for life’s unexpected moments
• Invest in your future – 401(k) with a company match to grow your retirement savings
• Extra protection, your choice – voluntary accident and hospitalization coverage available
• Save smarter – flexible spending accounts (FSA) to help your dollars go further
• Support for life’s challenges – confidential Employee Assistance Program (EAP) to help you and yours
• Keep learning and growing – tuition assistance and tuition reimbursement to help you advance your education and career

Background Screening Clearinghouse Education and Awareness website: