Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whether you fill a customer‑facing or store‑operations role, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role designed for our stores and serves as a key pipeline for future career growth within Firestone Complete Auto Care. The role primarily serves customers by assessing needs, recommending products or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and flex between customer interaction and basic vehicle service tasks as needed.

Pay Range: $14.73 – $22.04.

• Customer service, sales and issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations (opening/closing, inventory, displays) as needed

• May assist Manager or act as Manager-On-Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front‑shop and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer‑service orientation and growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2‑year degree or non‑traditional education/training completion or certification demonstrating growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

• Medical, dental and vision starting day 1.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources for career advancement.
• Community Involvement:
  Pride in local community work and giving back.
• Integrity & teamwork:
  Drive to do things right, together.

We believe people can only provide superior service and quality when they bring their whole self to work and are supported. We champion all perspectives, individuals and teams and strive for a diverse workforce.

• Supportive onboarding experience.
• Opportunity to develop and grow through training and mentoring.
• Corporate social responsibility activities.
• A global, dynamic and challenging work environment.
• Agility and work/life effectiveness for long‑term well‑being.
• Diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider employment for all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.